After the B2B expert group's success in 2017, during which we researched the transition from B2B to business-to-human, Mirabeau and Episerver will reprise their role as hosts of the expert group ShoppingTomorrow in 2018.
This year we'll be answering questions about B2B companies and their entire supply chain. How does a B2B company achieve and maintain success in the world of digital? How can you, by leveraging digital solutions, render yourself better suited to facilitate the daily needs of not just the parties that precede and succeed you in the chain, but also of the end user? What role will new technologies like AI, voice chat, image recognition, blockchain and IoT play in reinforcing both your position in the chain and in discovering new sales channels?
Looking for B2B experts!
We're proud that the following companies have already enlisted for 2018's expert group: Decathlon, ERIKS, Staples, Bunzl Verpakkingen, Rexel and Royal Brinkman. And we're still looking for more experts! Are you employed in the B2B industry (manufacturing, logistics, wholesale) and do you occupy a position in the direction of Program Manager Digital, Head of Marketing, CIO, CMO or Digital Transformer?
Then sign up now for the B2B Experience expert group by contacting Marcel Leicher
, client director Mirabeau: email@example.com
More information about the expert group can be found on ShoppingTomorrow's website
The 2017 expert group 'B2B2C Business to Human'
In 2017 we looked into the matter of how to best organize the transition from B2B and B2C into business-to-human. The reason for this? The fine and increasingly fading line between B2B and B2C while customers still experience a considerable difference between the two in terms of service. This is why it's crucial that companies abolish differentiating between B2B and B2C and engage in a relationship with their target market via the human-to-human method.
The 2017 expert group was comprised of i.a. BCC, Makro, Fonq, PostNL, HP Nederland, Jacobs Douwe Egberts, Greetz, Fetim and GAMMA. The whitepaper From B2B & B2C to Business to Human
, about the experts' findings, will help you along with the transition to business-to-human (only available in Dutch).
Watch the experts summarize their key findings in the video below:
ShoppingTomorrow is the digital commerce platform for all e-commerce professionals. In expert groups, experts research what future developments can mean for companies and their employees in the areas of business models, customer journey, technology and more. In 2017, 620 experts spread out over 27 expert groups worked together in a joint effort to answer relevant questions. The results are collated in the book Time for transformation: change today! which was presented at the 2018 Webwinkel Vakdagen.