Google has introduced its Dutch-language Google Assistant for Android and iOS devices. As a launching partner, Transavia has, together with Mirabeau, developed a Dutch Google Assistant service that lets passengers know their flight status and provides a range of additional information – for instance, which baggage belt to collect their cases from.
Asking Google Assistant questions and giving it instructions enables passengers to access relevant information about their flight. Transavia has also started a unique partnership with Schiphol Airport to allow Google Assistant to indicate the current security check waiting time at the airport. Earlier this year, Transavia was the first airline to launch an English-language service that enables people to explore destinations and book a ticket via the Google Assistant and smart speakers like the Google Home and Amazon Alexa.
Relevant information about the flight
We do everything in our power to make the customer experience as efficient and pleasurable as possibleVanja Mlaco, coach of Transavia's digital team