Transavia and Mirabeau launch Dutch-language Google Assistant service

your Latest flight information via voice

‘Okay Google, I would like more information about my Transavia flight.’ Passengers who have booked an airline ticket with Transavia can now ask a Dutch-language version of Google Assistant for information about their flight and receive the latest updates on their trip while packing their suitcase. Peace of mind as they prepare for their trip is now assured.

Google has introduced its Dutch-language Google Assistant for Android and iOS devices. As a launching partner, Transavia has, together with Mirabeau, developed a Dutch Google Assistant service that lets passengers know their flight status and provides a range of additional information – for instance, which baggage belt to collect their cases from.

Relevant information about the flight

Asking Google Assistant questions and giving it instructions enables passengers to access relevant information about their flight. Transavia has also started a unique partnership with Schiphol Airport to allow Google Assistant to indicate the current security check waiting time at the airport. Earlier this year, Transavia was the first airline to launch an English-language service that enables people to explore destinations and book a ticket via the Google Assistant and smart speakers like the Google Home and Amazon Alexa.

We do everything in our power to make the customer experience as efficient and pleasurable as possible Vanja Mlaco, coach of Transavia's digital team

Accompanying customers at every moment of their journey

“We do everything in our power to make the customer experience as efficient and pleasurable as possible,” explains Vanja Mlaco (coach of Transavia’s digital team). “We see this as a key investment in our long-term relationship with them. Google Assistant rests on powerful technology that helps us engage every customer at every moment of their journey.”