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Digital Transformation in Retail

How to move from company-centric to a customer-centric business model

Digital transformation and digital disruption are becoming KPI’s for every organization and a solid strategy for sales and growth. ‘Customer Centric’ is not a publicity stunt; it must include transparency, accountability, and knowing what moves customers in order to become part of the list of requirements of the modern customer. 

Anticipating changing customer needs and evolving digital technology is the key to innovation, growth and ultimately survival in the battle for customers’ time and attention. 

How do you successfully apply digital transformation to your retail business and thrive in todays' digital marketplace?

Download the whitepaper Digital Transformation in Retail and find out:
 

Digital Transformation in Retail

Marco Morales Pickering

Version
Publication
21 August 2018
Filesize
912.7 KB
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Do you want to know more about digital transformation in retail or our other work in retail? Please contact Marco Morales, Sr Creative Consultant Retail.
Serge Kok, Client Manager Retail
Serge works together with national and international organisations within the Retail industry in a creative way on strategic themes in the digital domain. Get in touch Serge Kok
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