What we think
A Call to Arms
Technology advances faster than we can blink. And it’s changing everything: the way we communicate, the way we work and the way we shop. What should retailers keep in mind? The future of retail isn’t digital. It’s human.
Nowadays service design is one of the most important things when it comes to creating the ultimate customer experience.
Cloud Cognitive Services
‘Ahead in a Digital World’. The world around us is incessantly subject to change. This is why we change along with it, and research the latest technological developments and ‘the next big thing’, in order for us to be able to provide our clients with the best imaginable customer experience.
Solving the Privacy Paradox
Organisations in Travel & Hospitality want to exchange customer data in order to align their activities, but run into limitations on multiple levels. We need to find a solution—before someone else does.
Retailers need to add value to life of customer
Retail is on the threshold of major changes. Technologies such as robots, pizza-delivering drones and Virtual Reality provide unprecedented opportunities to enhance the customer journey.
Making B2B Experience Matter
There was a time when clear distinctions were made between B2B and B2C businesses. But those days are long gone. And B2B companies who want to stay ahead need to change their thinking.
The four drivers for Digital Transformation
Looking to become a (more) digitally mature organization? Address the four interrelated drivers in this whitepaper and you should be well on the way.
Bring innovation to your office with real-time face recognition
The possibilities of modern cloud cognitive services are endless. That's why we're really excited about cognitive services like text-, speech-, and image recognition.
The impact of GDPR on your digital platform
Given that companies and institutes are increasingly storing sensitive data, the EU has decided to improve privacy safeguards for its citizens and strengthened its legislation.
Conversational Interfaces: the dawn of a revolution
Keeping our customers ahead in the digital world isn’t just Mirabeau’s mission. It’s our passion. That’s why we constantly explore the latest technological developments in search of the ‘next big thing’.
Design Sprints: finding value with real people
Our most powerful ‘tool’ to create valuable solutions for our clients is to play with real people in our design sprints.
What can conversational interfaces mean for insurance?
Consumers increasingly demand a better experience when they interact with companies. Every interaction has to feel personal and it turns out that one of the best ways to get personal, is through artificial intelligence and bots.
Headless or not? That's the question
Headless Content Management Systems are cropping up more and more often. But what are they exactly? Why are they popular? Why should you use them? Are they always a good solution? But then, for which problem?
Agile Transition Path
This whitepaper discusses how ‘Agile’ - the act of exploring - will increase your understanding of the value you create, whilst also increasing your ability to add it.
What is the best way to guarantee a secure platform?
If you are responsible for the development, launch or operation of an online digital platform, you have to make sure that your data is secure.
How speed and relevance make you want to be your own customer
Digital Transformation - a partner or not?
Digital Transformation will continue to be an important theme for many organisations in the coming year.
The e-commerce environment in control
Our six insights help you to consistently improve conversion on your e-commerce platform.
E-commerce optimisation for the ever changing web
The web is constantly evolving. Not only is the technology getting smarter, but the way we use it is also changing in a big way. It’s already been a while since online shopping only happened on desktop computers.
Making offline experiences match online expectations
Digital is setting a new standard. Are consumers winning or losing the game?
How to improve your online platform continually
You want to create the best user experience there is. And after the design and development process you want to make the platform a bit better every day. But how?
7 Technological trends on our Summer 2015 TechRadar
What’s on Mirabeau’s Summer 2015 TechRadar? We’ve assembled seven of the hottest topics, just for you.
Content first: from responsive design to a dynamic website
The content-first design principle has been around since the invention of the web, but has really gained momentum with the advance of responsive design: to show relevant content, in the right place, at the right time.
Demo: iBeacons as part of a (personalisation) platform
Now you can decide where, when and triggered by what events and profiles a (localised) message reaches your customer.
Google Glass: the missing ingredient for hyperlocality
We wondered, is Google Glass only interesting to so-called ‘gadgeteers’ or will this Google experiment survive the test of time and convince a wider audience?
Personalised content for each visitor
In this digital era we need to offer the right content within the right context.
Mirabeau goes eWeek: six events for digital game changers
19 September 2017 - During eWeek, Mirabeau will join six events. Curious about the next step in your Digital Transformation? Meet us at one of the following events: B2B Digital Europe, eRetail Europe, eTravel Europe, eDay, CMO Connect and Digital Transformers Award show.
Mirabeau certified as Episerver Premium Partner
24 August 2017 - Mirabeau has been certified as a Premium Partner of Episerver. The Premium status is an acknowledgement for partners with a proven knowledge of, expertise with, and commitment to Episerver digital marketing and digital commerce solutions.
A Hackatrain to improve the experience of international rail passengers
13 July 2017 - Monday 10 July, a very special train left Amsterdam Central Station. The challenge of the Hackatrain? Optimize the experience of the international rail passenger in 24 hours, before the Hackatrain arrives at Tech Open Air in Berlin.
Design Thinking workshop at IXDC in Beijing
5 July 2017 - Interaction Designers Paul Versteeg and Lexi Lin share their knowledge about Design Thinking during the biggest user experience conference in Asia: IXDC 2017. In 2015 Mirabeau already gave several workshops during IXDC in Beijing.
Mirabeau launches a new corporate website for NEDIS
21 June 2017 - After the redesign of the NEDIS ecommerce environment, Mirabeau and NEDIS have also launched the new corporate website NEDIS.com.
Mirabeau wins Golden DIA Award with KLM 'Hangar of the Future'
2 June 2017 - Mirabeau won a golden DIA Award in the ‘B2B’ catogary for the process innovation at KLM. The award was presented at the DIA Awardshow on Thursday June 1st.
Mirabeau, first agency looking for Dialogue Engineers and Designers
19 April 2017 - As one of the first digital agencies operating in the conversational interfaces space, we're looking to expand our dialogue expertise capacity.
Proud Partner of MSc. Digital Design
31 March 2017 - Digital Agency Mirabeau is proud to be one of the partners of Amsterdam University of Applied Sciences (AUAS) with whom we, and eight other digital agencies, created the new Master of Science program in Digital Design.
Mirabeau and Transavia launch new chatbot
20 March 2017 - Digital agency Mirabeau and low cost airline Transavia have created a chatbot on Facebook Messenger that smoothly guides customers through their ticket selection and purchasing process.
Meet Mirabeau at B2B Online Europe
30 November 2016 - B2B online is Europe's most senior-level, digital event for manufacturers and distributors. Over 200 industry professionals will learn from thought-leaders while fostering key relationships through a range of interactive formats. Build an invaluable personal network of your peers.
Cognizant to Acquire Digital Marketing and Customer Experience Agency Mirabeau BV
29 November 2016 - Cognizant today announced that it has entered into a definitive agreement to acquire privately-held Mirabeau BV. Our combined knowledge and experience will help us provide superior solutions to our customers in the Netherlands and internationally.
Amsterdam UX meetup returns to Mirabeau
31 October 2016 - After enjoying last year’s meetup on designing for iOS and Android, we’re happy to announce that the Amsterdam UX community will return to Mirabeau on Thursday November 10. We’re expecting around 100 designers, prototypers, technologists and makers to meet up in our new Amsterdam HQ for an evening of inspiring talks, tasty food, drinks and networking.
Mirabeau expands team in Asia
26 October 2016 - Mirabeau keeps on growing! Currently we are expanding our Asia team in Guangzhou, China. We are looking for a UX Consultant, Visual Designer, .NET Engineer and DevOps Engineer. Are you ready for the next step in digital design? Apply now.
Transavia finalist Dutch Design Award
12 October 2016 - We are really proud that Transavia is one of the three finalists for the Best Client Award 2016. The Award is a special Dutch Design Award for clients who employ design strategically in their organisation.
Digital agency Mirabeau opens office in Paris
30 September 2016 - On October 1st, digital agency Mirabeau opens its first office in Paris. The new office is located in the vibrant heart of world city Paris, between the offices of digital natives Facebook, Google and Twitter.
eDay 2016: 'How to digitally empower your employees' by Mirabeau
27 September 2016 - On 6 October, Emerce eDay will take place in Amsterdam. The biggest e-business event of the year where innovation, digital, and great minds converge. Curious about the next step in your Digital Transformation? Meet us at eDay 2016.
Meet Mirabeau at eTravel Europe
23 September 2016 - On October 4th, eTravel Europe will unite international travel industry leaders and the world of digital in Amsterdam. Bas Barten (Mirabeau) will give an inspirational talk on Digital Transformation: 'Create a smooth multi-channel customer experience & digitally empower your employees'.
Mirabeau reveals the key to online growth in Hong Kong
12 September 2016 - Are you ready for the new business reality? We give 7 golden rules for digital transformation at the SME academy in Hong Kong. During our session at the SME Academy in Hong Kong Vanessa de Groot will cover the concept of Digital Transformation.
Mirabeau opens first office in Guangzhou China
5 September 2016 - With the new local office Mirabeau intends to help both Chinese State Owned- and Privately Owned Enterprises with their Digital Transformation and to increase their presence in the international market.
Mirabeau experiments with Conversational UI's and Chatbots
30 August 2016 - Messenger apps are playing an increasingly important role in our daily digital lives. Our innovation practice, Mirabeau Labs, has created several prototypes. Watch the sneak preview of our Chatbot prototype for a healthy lifestyle.
Redesign Transavia nominated for German design award
10 August 2016 - The new online identity of Transavia is nominated for a German Design Award, one of the best-known design competitions in the world.
Mirabeau achieves Azure Gold Cloud Platform status
22 July 2016 - Mirabeau has achieved the Azure Gold Cloud Platform status. An acknowledgement for partners with a proven knowledge of, expertise with, and commitment to Microsoft Azure cloud services.
Mirabeau shares aviation knowledge in China
14 July 2016 - HNA Aviation Group invited digital agency Mirabeau in Haikou (China) to speak on Digital Transformation and Innovation, as all thirteen airlines within the HNA Group are focusing on their digital touch points.
Mirabeau puts international focus on airlines, signs Air France
30 June 2016 - During Cannes Lions, Adjan Kodde from Mirabeau talked about Mirabeau’s international focus on airlines. Recently, China Southern Airlines also chose Mirabeau, and the fourth airline was just announced: Air France.
Ahead in a digital world for 15 years
8 June 2016 - Since 2001, our ‘digital natives’ have helped dozens of clients get ahead in a digital world. We are extremely grateful for the trust of all our clients, several of whom have been with us for more than ten years. Thank you for being our partner in a changing world for the past 15 years.
Mirabeau to launch new business unit: Cloudmasters
17 May 2016 - Digital agency Mirabeau has announced it has launched a new Business unit, called Cloudmasters, for the delivery of Amazon Web Services (AWS) cloud competence and expertise and to help customers move to the cloud.
Is your organisation ready to create B2C customer experiences in a B2B market space?
13 May 2016 - Digital Agency Mirabeau and SAP specialist Scheer Group and are joining forces on a special SAP Hybris Event on the 2th of June.
Mirabeau wins silver SpinAward with Transavia
28 April 2016 - Mirabeau has won a silver SpinAward in the ‘website’ category for the redesign of the Transavia site. The renewed ‘My Transavia’ environment sets an entirely new standard in user experience design within the airline industry.
How to embark on the Digital Transformation journey?
15 April 2016 - Mirabeau and AirlineTrends.com reveal the secrets of success in Digital Transformation at Europe’s only end-to-end passenger experience event; Future Travel Experience (FTE) Europe 2016.
Go live fast with Mirabeau Kickstarters
2 March 2016 - The digital playing field is constantly changing. Companies need a platform that can accelerate their development, so they can swiftly and effectively adapt new functionalities. The transition to a new, modern platform usually takes months. But Mirabeau is now offering its clients a solution that guarantees they’ll go live faster: Kickstarters.
Mirabeau about Digital Transformation in Hong Kong
1 March 2016 - The Key to Online Growth: Mirabeau gives 7 steps to make a difference on Digital Transformation in Hong Kong. The buying power of the “millennials” or “generation y” and the future “generation z” is growing, making them an interesting new target group. But targeting, acquiring, satisfying and retaining these young and dynamic customers seems harder then ever before.
Sitecore announces Most Valuable Professionals 2016
19 February 2016 - The awards recognize thoughtleaders; individuals with a passion for sharing their knowledge and expertise through active participation in online and offline Sitecore communities. Jan Bluemink, Software Engineer at Mirabeau is one of them.
Mirabeau seeks 25 digital creatives
2 February 2016 - For Digital Agency Mirabeau, 2016 has gotten off to a very strong start. The company is seeking 25 digital creatives to expand their creative team in the short term.
Asia’s largest airline chooses Mirabeau for app redesign
28 January 2016 - China Southern Airlines and Mirabeau will work in close cooperation to completely redesign the airline’s worldwide app.
KLM extends collaboration with Mirabeau
21 January 2016 - KLM has reconfirmed its partnership with Mirabeau with a new, three-year agreement. An important partner to KLM, Mirabeau provides support in the digital domain. In 2016, the two companies will celebrate 10 years of collaboration.
Transavia re-branding by Mirabeau and Studio Dumbar
1 January 2016 - Low-cost airline Transavia launched their new strategy and visual identity. The new branding expresses Transavia’s commitment to become Europe’s leading airline in hospitality – in the air and online.
Mirabeau Managed Services brings offering to a demonstrably higher level
27 November 2015 - Ernst & Young issued an ISAE 3402, type II declaration for Mirabeau’s Managed Services offering.
Adjan Kodde New Chair of Dutch Digital Agencies
26 October 2015 - Adjan Kodde, founder and CEO of digital agency Mirabeau, has been elected as the new Chair of Dutch Digital Agencies (DDA). Alex Otten (Estate) takes Adjan’s place on the Board.
Dynamic Design Magazine released during Duch Design Week
21 October 2015 - Mirabeau is proud to release the first edition of the magazine Dynamic Design during Dutch Design Week 2015. On Friday 23 October, the first edition will be presented to the creative industry and the press. Bert Hagendoorn will receive the first copy.
Mirabeau and Transavia win prestigious Lovie Award
13 October 2015 - Today the International Academy of Digital Arts and Sciences announced that the new online identity of Transavia is honored with a silver Lovie Award in the category travel / tourism.
Transavia and Mirabeau nominated for prestigious Lovie Awards
23 September 2015 - The new online identity of Transavia is nominated for best Travel/Tourism website by The Lovie Awards
Mirabeau to become Microsoft Azure business partner
7 April 2015 - Mirabeau is now part of Microsoft’s business partner community. The company announced this during the Azure business partners ‘Graduation Party’ at Schiphol. Microsoft awards partners that independently offer full Microsoft Azure cloud services to their customers.
Transavia and LeasePlan nominated for a Dutch Interactive Award
3 April 2015 - Mirabeau's online brand experience work for Transavia nominated for Dutch Interactive Award
Three Mirabeau clients nominated for Home Shopping Awards 2015
20 March 2015 - Stichting Nationale Thuiswinkel Awards (‘National Home Shopping Awards Foundation’) has announced their nominations for the Thuiswinkel Awards Audience Selection XL and Industry Award, which include three Mirabeau clients: Takeaway.com, Vacanceselect.com and Warmteservice.nl.
Mirabeau awarded Sitecore’s Platinum Implementation Partnership
10 March 2015 - Digital agency Mirabeau has been made a Sitecore Platinum Implementation Partner. Sitecore, a global leader in customer experience software, has recently rolled out a new Solution Partner Program that fulfils client and partner demands more efficiently.
Mirabeau is Microsoft’s Cloud Platform Advisor
12 February 2015 - Mirabeau is now part of Microsoft’s Cloud Platform Advisors community. This enables us to work with Microsoft’s specialists and exchange practical experiences, new ideas and best practices. Additionally, we’ve been granted early access to previews of the latest Microsoft Azure services, which we have used for our client DAF, among others.
Transavia re-branding by Mirabeau and Studio Dumbar
26 January 2015 - Low-cost airline Transavia launched their new strategy and visual identity. The new branding expresses Transavia’s commitment to become Europe’s leading airline in hospitality – in the air and online.
What we like
Very soon facial recognition will allow airport passengers to walk directly through terminals to the departure gates.
How bad typography (almost) ruined my holiday
Inclusive Design: Digital designers have a serious problem
Whitepaper: a new direction for the Future of Financial Services
Customer story Mirabeau: transforming businesses worldwide
How to use a virtual lightswitch to control a real world lamp?
Your CSS could be more understandable
Waar is Syb?
Mapping Customer Experience: The Importance of Asking the Right Questions
Motion design and beyond
Icon design done right.
Digital agency Mirabeau opens office in Paris
Life in the People’s Republic of WeChat
The scientists who make apps addictive
Digital Transformation is like cooking a dinner
How we do user testing at Mirabeau
Changing China - Air Travel Revolution
Teun Hompe - LinkedIn Pulse
App Success: Many Called, Few Chosen
How China is changing your Internet
The New York Times
Amsterdam's Digital Design crosses borders easily
Changing China – How a Pivoting Economy asks for Digital Transformation
When progressive enhancement is needed in real life
Exploring the potential of smartwatches
How the Mad Men lost the plot
The Designer’s Guide to Prototyping in Principle
Typography is worth a thousand words
Getting rid of legacy systems with Micro Services and Event Driven Architectures
Dutch LCC Transavia first airline to use WhatsApp messaging for customer care
9 big takeaways from last week’s #MarTech conference
A Pair Of Robot Hands To Help In The Kitchen
Chinese LCC Spring Airlines trials faster boarding procedure using fruit signs