Intergamma, parent company of Gamma and Karwei, wants to become the best omnichannel retailer of the Benelux. And its technological foundation features a mix of microservices and standard applications, says CIO Simon Hansen. “We want to be able to focus on retail.”
Sitecore Lead Architect Ivan Lieckens recently spoke at SUGCON 2018. In his talk he discussed using NuGet in Sitecore solutions. Module maturity, various approaches to NuGet packaging & TDS versus Unicorn —he'll walk you through it.
Fulfillment is crucial to a retailer's bottom line. Don't get it right, and your customers will go elsewhere. But what does 'getting it right' look like?
Making chatbots more human is a challenge. So, we experimented with creating a bot that is capable of imitating a person in real life.
On April 23-24, Ivan Lieckens (Sitecore MVP at Cognizant) will be speaking at the fifth anniversary of the Sitecore User Group Conference Europe in Berlin.
Where to start? The answer is to start simple. Most of the times personalizing content around campaigns being triggered by the visitor is a good way to start.
Now that Google has announced a Dutch version of its voice assistant, Google Home, we expect the development of conversational interfaces to pick up the pace.
'Life without banking' is the future. A human centered approach will pivot the customer experience (CX) of financial service providers in the broadest sense and serve all parties for the better!
Looking to become a (more) digitally mature organization? Address the four interrelated drivers in this whitepaper and you should be well on the way.
It's hard to talk about retail without talking about conversion. At the end of the day, it's all about making the sale.
It's not the technology that's going to change the game. It's you.
Every day, our experts guide their clients through the difficult journey of digital transformation. Our teams promote agile ways of working to ensure the best results in the shortest amount of time.
The possibilities of modern cognitive computing services are endless. That's why we are really excited about services like text, speech and image recognition.
In the digital age, retailers risk losing the personal touch that sales reps used to provide. How can you retain the customer service and advice given to the would-be shopper online?
Technology advances faster than we can blink. And it’s changing everything: the way we communicate, the way we work and the way we shop. What should retailers keep in mind? The future of retail isn’t digital. It’s human.
The retail market is more overloaded than ever before. Every day, new players enter the arena and give shoppers even more options for where and what to buy.
In nearly every sector, retailers have to fight for attention in micro-moments. In just a swipe and a click, customers can lose interest and shop elsewhere. If you’re not ready to evolve with their changing needs, you’ll get left behind.
‘Ahead in a Digital World’. The world around us is incessantly subject to change. This is why we change along with it, and research the latest technological developments and ‘the next big thing’, in order for us to be able to provide our clients with the best imaginable customer experience.
Nowadays service design is one of the most important things when it comes to creating the ultimate customer experience.
Organisations in Travel & Hospitality want to exchange customer data in order to align their activities, but run into limitations on multiple levels. We need to find a solution—before someone else does.
Retail is on the threshold of major changes. Technologies such as robots, pizza-delivering drones and Virtual Reality provide unprecedented opportunities to enhance the customer journey.
The possibilities of modern cloud cognitive services are endless. That's why we're really excited about cognitive services like text-, speech-, and image recognition.
Given that companies and institutes are increasingly storing sensitive data, the EU has decided to improve privacy safeguards for its citizens and strengthened its legislation.
Keeping our customers ahead in the digital world isn’t just Mirabeau’s mission. It’s our passion. That’s why we constantly explore the latest technological developments in search of the ‘next big thing’.
There was a time when clear distinctions were made between B2B and B2C businesses. But those days are long gone. And B2B companies who want to stay ahead need to change their thinking.
