Our Human Centered Design pop-up center

Your seams are showing: Fix your fulfillment or face failure

Fulfillment is crucial to a retailer's bottom line. Don't get it right, and your customers will go elsewhere. But what does 'getting it right' look like?

Together Episerver and Mirabeau are hosting the B2B Experience expert group 'ShoppingTomorrow'

Making chatbots more human using machine learning

Making chatbots more human is a challenge. So, we experimented with creating a bot that is capable of imitating a person in real life.

Cognizant to speak at SUGCON 2018

On April 23-24, Ivan Lieckens (Sitecore MVP at Cognizant) will be speaking at the fifth anniversary of the Sitecore User Group Conference Europe in Berlin.

Financials need to innovate from the people's perspective

'Life without banking' is the future. A human centered approach will pivot the customer experience (CX) of financial service providers in the broadest sense and serve all parties for the better!

Applied Innovation: The power of creativity, AR, AI in BeerRecognition

SUGNL Meeting at Mirabeau HQ in March

People-first: Innovating for impact

It's not the technology that's going to change the game. It's you.

Optimizing for trust

Every day, our experts guide their clients through the difficult journey of digital transformation. Our teams promote agile ways of working to ensure the best results in the shortest amount of time.

The digital sales rep

In the digital age, retailers risk losing the personal touch that sales reps used to provide. How can you retain the customer service and advice given to the would-be shopper online?

A Call to Arms

Technology advances faster than we can blink. And it’s changing everything: the way we communicate, the way we work and the way we shop. What should retailers keep in mind? The future of retail isn’t digital. It’s human.

Authenticity breeds loyalty

The retail market is more overloaded than ever before. Every day, new players enter the arena and give shoppers even more options for where and what to buy.

Redesign InsingerGilissen Website

Evolve or suffer

In nearly every sector, retailers have to fight for attention in micro-moments. In just a swipe and a click, customers can lose interest and shop elsewhere. If you’re not ready to evolve with their changing needs, you’ll get left behind.

The Future of Money: eFinancials 2017

Cloud Cognitive Services

‘Ahead in a Digital World’. The world around us is incessantly subject to change. This is why we change along with it, and research the latest technological developments and ‘the next big thing’, in order for us to be able to provide our clients with the best imaginable customer experience.

Introducing the roadmap to retail success: The Click - A human touch to retail

Service Blueprinting

Nowadays service design is one of the most important things when it comes to creating the ultimate customer experience.

Solving the Privacy Paradox

Organisations in Travel & Hospitality want to exchange customer data in order to align their activities, but run into limitations on multiple levels. We need to find a solution—before someone else does.

Retailers need to add value to life of customer

Retail is on the threshold of major changes. Technologies such as robots, pizza-delivering drones and Virtual Reality provide unprecedented opportunities to enhance the customer journey.

Bring innovation to your office with real-time face recognition

The possibilities of modern cloud cognitive services are endless. That's why we're really excited about cognitive services like text-, speech-, and image recognition.

The impact of GDPR on your digital platform

Given that companies and institutes are increasingly storing sensitive data, the EU has decided to improve privacy safeguards for its citizens and strengthened its legislation.

Conversational Interfaces: the dawn of a revolution

Keeping our customers ahead in the digital world isn’t just Mirabeau’s mission. It’s our passion. That’s why we constantly explore the latest technological developments in search of the ‘next big thing’.

A Hackatrain to improve the experience of international rail passengers

Making B2B Experience Matter

There was a time when clear distinctions were made between B2B and B2C businesses. But those days are long gone. And B2B companies who want to stay ahead need to change their thinking.

Design Thinking workshop at IXDC in Beijing

What can conversational interfaces mean for insurance?

Headless or not? That's the question

Mirabeau wins Golden DIA Award with KLM 'Hangar of the Future'

What is the best way to guarantee a secure platform?

Digital transformation

Mirabeau, first agency looking for dialogue engineers and designers

Proud Partner of MSc Digital Design

Agile Transition Path

Cognizant to Acquire Digital Marketing and Customer Experience Agency Mirabeau BV

Amsterdam UX meetup returns to Mirabeau

Transavia finalist Dutch Design Award

eDay 2016: 'How to digitally empower your employees' by Mirabeau

Meet Mirabeau at eTravel Europe

Mirabeau reveals the key to online growth in Hong Kong

Mirabeau opens first office in Guangzhou China

Mirabeau experiments with Conversational UI's and Chatbots

Redesign Transavia nominated for German design award

E-commerce optimisation for the ever changing web

Mirabeau achieves Azure Gold Cloud Platform status

Mirabeau shares aviation knowledge in China

Mirabeau puts international focus on airlines, signs Air France

Ahead in a digital world for 15 years

Mirabeau wins silver SpinAward with Transavia

How to embark on the Digital Transformation journey?

Mirabeau about Digital Transformation in Hong Kong

Sitecore announces Most Valuable Professionals 2016

Mirabeau seeks 25 digital creatives

Asia’s largest airline chooses Mirabeau for app redesign

KLM extends collaboration with Mirabeau

Digital Transformation - a partner or not?

E-commerce optimisation for the ever changing web

Transavia re-branding by Mirabeau and Studio Dumbar