13 May 2016

Is your organisation ready to create B2C customer experiences in a B2B market space?


Digital Agency Mirabeau and SAP specialist Scheer Group and are joining forces on a special SAP Hybris Event on the 2th of June! 

During this event Mirabeau’s creative consultant Floris Nijdam will share insights and best practices about how to make the transformation from a traditional B2B organisation to a full Omni channel organisation by innovative Customer Engagement and Commerce processes.

Design your digital services

The world is changing. People all over the world are used to fully integrated, personalised digital services when they interact with companies. And when they’re at work, they expect the same quality of digital services from their B2B relationships. You want to offer your customer the best experience.
Unfortunately, most B2B companies still work in closed silos and are not yet ready for a unified, customer-centric approach.
In this session, we will discuss examples of digital services that help B2B customers, and how these affect your services and processes.

 

About Floris Nijdam

Floris Nijdam is a Sr. Creative Consultant at Mirabeau. Floris advises companies on strategic and conceptual level about how to improve their business from a digital perspective. In most cases, this revolves around the customer-centric design of service processes.

Date:  
June 2nd, 2016

Location: 
Office Scheer Nederland
Lage Biezenweg 5c
4131 LV Vianen
The Netherlands

Time: 
9:30 - 12:30 


Via this link you are able to register for our session.
Click here for more information and the full programs.