The goal: a high-performing e-commerce environment
Create a seamless, high-performing e-commerce environment that serves the customer and turns DIY-shoppers into loyal fans.
The challenge: creating an outstanding online experience
DIY franchise Intergamma includes two market-leading formulas: GAMMA and KARWEI. Their handy and hardworking customer expect an outstanding online experience.
Our approach: guaranteed online performance
Based on insights directly from customers, Mirabeau took Intergamma into the cloud to ensure guaranteed online performance using a set of specific KPI's.
At peak times, the redesigned website effortlessly serves 6,000 simultaneous visitors.
The result: intuitive online ordering and real-time stock updates
The GAMMA and KARWEI websites are enhanced with intuitive online ordering, real-time stock updates and shopping lists. Customers can also check online whether the item they seek is in stock at their favorite local store.
The details: quick order processing, higher conversion rates
Mirabeau has been a partner in the Intergamma e-commerce strategy for years. We use Amazon Web Services to maintain hosting and technical application management for GAMMA and KARWEI's e-commerce environments. We guarentee the online environments' performance based on established KPIs. To enable quick order processing, the websites must be available at all times and perform well. After all, shorter web shop loading times result in higher conversion rates.
Do you want to know more about this case or our other work in Retail? Contact Serge Kok, Client Manager Retail.